Office Manager

Contenu de l'offre Office Manager chez Sprinklr

Paris (75) At a time when consumers are connected and empowered like never before, Sprinklr is helping the world's largest brands provide amazing experiences at every turn. Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24 social channels. We empower entire organizations to work together across social, marketing, advertising, research, and customer care to manage customer experience at scale. Most exciting, Sprinklr works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike, P&G, Shell, Samsung, and Visa.
At Sprinklr, we're customer obsessed, treat one another like family, and take extreme pride in who we are and what we're building it is core to who we are as a company.

Office Manager

Office Managers at Sprinklr use the 5 Workplace Pillars as a guide to operate.

Environment- Create and Maintain a productive, clean, safe, healthy, and comfortable work environment

Experience- Ensure that employee experience is seamless, fun, efficient, memorable and delightful.

Community- Build a strong community where shared experiences and values provide a feeling of belonging for all.

Hospitality- Create a warm and welcoming environment where we anticipate needs and make all feel at home.

Reporting- Provide monthly reports to help track and forecast finances, space needs, and administrative functions.

Office Operations: Ensure proper set-up, function, and execution of all elements that keep the office environment and operation running day to day. This includes but its not limited to: HVAC maintenance and repairs, stocking and restocking of supplies station, stocking and restocking of kitchens and pantries, local facility repair and maintenance requests (e.g. plumbing, HVAC, light bulbs, spills, etc…), daily/weekly/quarterly janitorial and maintenance functions, etc… Ensures daily set up of every office is at the proper standard

Environment Monitor: Conduct various environment and hospitality walkthroughs throughout the day to ensure no issue goes unattended, including a morning set-up walkthrough.

Remove distractions to keep the workforce happy, productive and growing the business

Purchasing and Procurement: Anticipate needs and procurement of office, cleaning, and kitchen/pantry supplies; keep all areas and inventory fully stocked.

Organizer: Ensure the Sprinklr office, conference rooms, kitchens and storage areas are kept clean, tidy, and in an orderly fashion.

Community Builder: Contribute to and nurture our office culture and environment to keep employees happy and productive, ensure new Sprinklrites have a desk ready for them on their first day, lead activities and collaborate with other teams to help build community among local and remote Sprinklrites. Plan, implement and coordinate internal events and social activities in respective office; thoughtfully and creatively execute consistent weekly and monthly events; assist with other department events as needed. Some of these include weekly family lunch and happy hour.

You know what the employees love and you create programming around it. They are so proud, they even want to Instagram it.

Office Seating Management: Coordinate interoffice seating moves, maintain and update seating charts.

Safety and Security: Ensure security and safety within the office; develop a safety plan with Head of Security and Facilities; coordinate and communicate fire drills, safety trainings, etc. as needed. Grant and maintain access through access control platform and best practices. Ensure full and immediate removal of access from exiting employees and contractors.

Policy Maker: Design and implement office policies with Head of Facilities; maintain and update documentation on office policies and processes.

Liaison: Act as point-of-contact between our numerous office, food, and facility vendors, building managers and janitorial staff.

Reception: Welcome office visitors and manage guest arrivals with authentic pleasantness. Be the best version of yourself. You don’t have to be over-the-top unless it’s who you are. Maintain the professionalism of reception area.

Scheduling Wizard: Assist with booking main conference rooms. Assist with resolving conference room scheduling conflicts, coordinate logistics for meetings as needed (e.g. scheduling conference rooms, coordinating food and drink etc).

Mail person: Distribute incoming and coordinate outgoing mail and packages, including use of courier services, and purchase of additional postage. Receive and redirect mail and deliveries.

Reporting: Ensure all monthly reports are completed and submitted in a timely manner. This includes but not limited to: expense reports, occupancy reports, seating charts, Operational Expense Reports, and welfare reports.

Remote Employee Liaison: Help Remote employees feel connected to the offices when they are visiting or need anything from the office.

Remotely manage the Office Locations in the same region under the same guidelines as your home office with modified execution based on distance logistics.

About you

No employee request is too big or small for you

You thrive in creating a welcoming and inclusive environment

You love interacting with new people all the time

Candidates who are interviewing and anyone who walks in the door wants to give you a high 5 or a hug after they are done.

You are always one step ahead

You are comfortable in both big idea thinking and getting your hands dirty

You adapt quickly. You thrive in a fast paced, quickly changing environment

No ego

You are a creative problem solver

Why You'll Love Sprinklr: We offer a flexible work environment, unlimited vacation, and generous pay and benefits packages. While we have some amazing perks, at the end of the day, Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity. #Sprinklrlife
We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences excellent at every touchpoint. This is how we all make the world more social together.
We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeed in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together.
We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying thatÑForrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.