Data Analyst (H/F)

Contenu de l'offre Data Analyst (H/F) chez Amadeus IT Group

Business environment

Our team, provides data expertise necessary for internal and external customers, data updates in Production, operational support to implementations, investigations of IR/PTRs and solution findings through data correction, escalation & follow-up.

Covered domains:
ATPCO Rules
Specific products like Amadeus Ticket Changer
IATA Pricing construction
Operational Referential Data

Purpose

Provide data expertise necessary for customer product activations, data updates in production, operational support to implementations, data monitoring, investigations of IR/PTRs and solution findings through data correction, escalation & follow-up

Key accountabilities

At the entry level Data analyst is accountable of Data Maintenance & Data Management activities:

Ensure correct & appropriate Data is received from Customers & Providers as defined by SLA
Ensure total integrity of product-related Data according to products and customer segment
Provide Quality Analysis , Quality Checks & monitoring on product Implementation project
Support production by solving & monitoring data Problem (IRs/PTRs) respecting SLA

After recognized experience, Data analyst is also accountable for sharing his knowledge and bring value to customers

Deliver content management training/workshop to Amadeus staff
Ensure to optimize product usage by Customers through all means: audits, recommendations, workshops..
Review & improve processes & procedures to reach optimization and knowledge transfer

At a higher level of successful practices & knowledge sharing, experienced incumbents are also responsible for leading and managing projects in full autonomy

Deliver consultancies / services on their domain
Review & improve processes & procedures to reach optimization and knowledge transfer
Provide consultancy to optimize customer via audits, recommendation, pre-sales action, workshops, training to appropriate audiences
Identify , develop and build new services to deliver to customers
Plan and Lead "Content Management" project within expected Quality , Timing , Budget
Continuously Communicate & Develop their expertise recognition to customers & internal clients

Profil recherché :
Education

University degree, or equivalent work experience

English

Relevant work experience

Fares & Pricing area. Data Analyst