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Contenu de l'offre Business Analyst chez AXA Group

Business Analyst


Primary Location



 :  Group Operations

Contract Type

 : Regular


 : Full-time 



LOCAL GRADE: GO_FR_7 C Employee Level 7

About AXA Group Operations

Under the leadership of the Group COO & CEO of AXA GO, AXA Group Operations covers the following divisions:

Group CIO

Group Technology Operations

Group Security

Group Emerging Data & Technology

Group Procurement & Sourcing

Group Operations Transformation

Strategic Programs, Group Operations Finance

GO General Secretary and Risks

AXA GO BO (legal entity: AXA Business Services)

AXA Group Operations operates across more than 15 countries; and comprises around 7000 staff members.

Overview of Business Analystrole

Business Analyst’s role is to support Business teams and Business process owners in designing and implementing simple, efficient, and standardized processes.

The Business Analyst is part of the Orga, Process and Data Division.

Job Purpose

Gather & analyze business requirements with GO divisions’ representatives/process owners

Support business in gathering, explaining, documenting, clarifying, and analyzing business needs and requirements supporting their core processes

Participate to work with business to identify functional / technical requirements

Business Process Design

Understanding of business process and organization challenges

Participate to analyze and design business process

Review documented business processes

Business Process Implementation

Participate to implement new business processes or modify existing processes

Participate to monitor and ensure that requirements are met, tested, and implemented

Participate to Identify and resolve gaps between new and existing business processes

The Business Analyst may have to, based on his seniority, handle project management activities including proper customer communication and reporting and lead the effort instead of being only a participant.




Skills and Leadership Capabilities

Strong prioritization skills & business orientation

Excellent listening and facilitation skills

Excellent communication - ability to address senior audiences and to challenge them

Ability to drive concrete results through influence

Solid analytical skills and problem solving mindset 

Synthesis capacity strongly required to drive and support in depth simplification

Polished written and oral communicator in English

Education & Experience

Project management and facilitation experience

Process certification would be appreciated

Master’s degree in a ranked engineering or commercial school preferably

At least 2-3 years’ experience in Consulting and/or similar role in Corporate


About AXA 

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of

respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.



AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation. 

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

State-of-the-art Data Technology to drive customer experience

State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks

High-Performing Global Team for stronger partnerships with AXA entities 


What We Offer 

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.


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