LOCAL GRADE: GO_FR_7 C Employee Level 7
About AXA Group Operations
Under the leadership of the Group COO & CEO of AXA GO, AXA Group Operations covers the following divisions:
Group CIO
Group Technology Operations
Group Security
Group Emerging Data & Technology
Group Procurement & Sourcing
Group Operations Transformation
Strategic Programs, Group Operations Finance
GO General Secretary and Risks
AXA GO BO (legal entity: AXA Business Services)
AXA Group Operations operates across more than 15 countries; and comprises around 7000 staff members.
Overview of Business Analystrole
Business Analyst’s role is to support Business teams and Business process owners in designing and implementing simple, efficient, and standardized processes.
The Business Analyst is part of the Orga, Process and Data Division.
Job Purpose
Gather & analyze business requirements with GO divisions’ representatives/process owners
Support business in gathering, explaining, documenting, clarifying, and analyzing business needs and requirements supporting their core processes
Participate to work with business to identify functional / technical requirements
Business Process Design
Understanding of business process and organization challenges
Participate to analyze and design business process
Review documented business processes
Business Process Implementation
Participate to implement new business processes or modify existing processes
Participate to monitor and ensure that requirements are met, tested, and implemented
Participate to Identify and resolve gaps between new and existing business processes
The Business Analyst may have to, based on his seniority, handle project management activities including proper customer communication and reporting and lead the effort instead of being only a participant.
Skills and Leadership Capabilities
Strong prioritization skills & business orientation
Excellent listening and facilitation skills
Excellent communication - ability to address senior audiences and to challenge them
Ability to drive concrete results through influence
Solid analytical skills and problem solving mindset
Synthesis capacity strongly required to drive and support in depth simplification
Polished written and oral communicator in English
Education & Experience
Project management and facilitation experience
Process certification would be appreciated
Master’s degree in a ranked engineering or commercial school preferably
At least 2-3 years’ experience in Consulting and/or similar role in Corporate
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
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