Senior Business Analyst, Digital Customer Experience Platforms and E-Commerce

Contenu de l'offre Senior Business Analyst, Digital Customer Experience Platforms and E-Commerce chez Cepheid

At Cepheid, we are passionate about improving healthcare through faster, more accurate diagnostic tests. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development. Our mission drives us, every moment of every day, to develop rapid groundbreaking solutions for the world’s most complex health challenges.

POSITION SUMMARY:
This position is home-based in France. Your main contact site is in Maurens (France ) but you will work from home assisting your team mainly settled i n US . You will collaborate closely with your partner in US to propose cohesive and scalable solutions tha t advances Digital Customer Experience (DCX) .

The DCX
The D igital C ustomer Experience and E-Commerce Platform organization, within Cepheid, is seeking a Senior Business Analyst to join the team. The e-commerce team is focused on delivering state of the art , frictionless e-commerce, and digital experience customers. This role will play a key part by working directly with multiple internal and external partners across the DCX and IT (information technology) organizations to understand, clarify and docu ment business and end user requirements by translating them to streamlined and clear technical requirements that can be proven by IT teams.

The ideal candidate will be an experienced Business or Systems Analyst, with solid contributions in a product develo pment environment, focused on results, self-starter, and with proven success in contributing to the growth of a business. The candidate will blend analysis skills with strong critical thinking and analytical problem-solving together with reporting capabili ties. You are flexible and able to prioritize in a changing business environment, this role may be for you.

Main job responsibilities:
Owns the Business Requirements process for the specific focus area with a strong emphasis on working closely with Subject Matter Experts (SME’s) to develop a plan to achieve the project dedication.

Apply business sense when analyzing and refining elicitation results into requirements and designs.

Decompose product requirements into detailed user stories, functional and tec hnical for both custom and Commercial-Off-The-Shelf (COTS) systems.

Work in an Agile environment and use tools such as Jira and Confluence.

Engage with key stakeholders to create current and future business process and data flows, design documents and test scripts to harmonize and optimize business processes to reduce the complexity of software solutions as well as aid engineering and QA partners during development and validation process.

Conduct functional, user acceptance testing and lead partner s during the UAT (User Acceptance Testing) process.

Clearly communicate concepts to relevant stakeholders, and follow up to verify understanding and approval

Propose alternative solutions to problems or opportunities and informed recommendations based on evaluation of the solution’ s value

Ensure delivery of the greatest business value to the team and collaborators by working with the team to properly align priorities with our key stakeholders.

Use common business analysis techniques (process analysis, interviews, root cause analysis , acceptance, and evaluation criteria, etc.) to deliver better business outcomes

C omplete all assigned and required training satisfactorily and on time

Minimum requirements:Education and Experience (in years):
Bachelo r’s degree in CS , Information Systems or similar with 5+ years of related work experience

Master’s degree in CS, Information Systems or similar with 3+ years of related work experience

Doctoral degree in CS, Information Systems or similar with 0-2+ years of related work experience

A previous experience in e-commerce would be appreciated.
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Knowledge and skills:
Understanding and working knowledge of SAP , Salesforce, and other Order Management systems

Ability to drive and facilitate process flow mapping discussions with cross-functional teams

Influencing skills when guiding stakeholders during solution options

Analytical thinking and problem-solving skills

Strong business acumen to translate information into relevant and meaningful insight

Comfort able working in newly forming, ambiguous areas where learning and adaptability are key skills

Excellent interpersonal and communication skills, both written and verbal, as well as high ethical standards. Ability to create and present to multiple organizati ons within Cepheid

Ability to handle multiple priorities, organize complex requests, and resolve issues creatively

Experience using Microsoft Outlook, PowerPoint, Project, Visio, Word, Excel and Power BI

Ability to handle highly matrixed and geographically diverse business environment.

Ability to deliver high quality work in a fast-paced environment

Intellectually meticulous, analytical, and curious

Proficient in English is required . Good knowledge of any other European languag e is a plus.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.