Data Science Technical Writer Manager H/F

Contenu de l'offre Data Science Technical Writer Manager H/F chez Dataiku

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Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 1, 000+ employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we've set out to build the future of AI.

We are looking for a passionate Data Science Technical Writer Manager to lead the development of Dataiku's product learning resources.

As the lead of the product learning team, you'll work towards providing an exceptional learning experience to Dataiku users, customers, and partners. As such, your primary goal will BE to empower Dataiku users with the knowledge needed to successfully achieve their business and careers goals using our platform, leading anyone into becoming autonomous, confident & proficient with Dataiku.

You will lead a team of Data Science Technical Writers and drive the strategy to craft online documentation, learning content, and in-product learning resources, in a highly collaborative context, working with many teams from Research & Development to Customer departments.

You are passionate about data science and AI technologies, have excellent written skills, and a proven track record of experience developing user-focused documentation and training content.

In this role, you will :

Lead an international team of Data Science Technical Writers spread across different time zones, mainly US and Europe.

Implement and contribute to the team's vision and its roadmap

Lead and help the team carry out its main tasks, including but not limited to :

Collaborate with engineering and product teams to decide on how to enable end users, improve their learning experience and design new learning content.

Write user-focused documentation, including but not limited to : how-to guides, concepts, troubleshooting, project wikis, embedded help in the Dataiku UI and sample code.

Develop Academy technical curriculum, including but not limited to : courses, lessons, quick starts, tutorials, storyboards for video production, quiz and certificate examinations.

Design and develop projects that show how to use Dataiku.

Collaborate with subject matter experts (data scientists, engineers...) and customer-facing teams to understand requirements, scope work and develop documentation content.

Translate complex technical concepts and components into accurate and impactful visual aids in collaboration with the e-learning graphic designer

Edit, clarify, and proofread documents written by others, and mentor non-writers on how to contribute to content creation and improve their writing skills.

Learn and constantly refresh on e-learning techniques for providing clear, understandable, and engaging content.

Minimum Qualifications

A bachelor's degree in data science, engineering, statistics, computer science, or a related field

10+ years of experience in technical writing, product documentation, or curriculum development

5+ years of experience leading or managing technical writers, teams, and/or projects.

Strong communication skills (verbal and written)

Technical knowledge and strong interest in data analysis, data science, and data engineering

Demonstrated project management skills to collaborate effectively with different stakeholders to identify learning needs, research technical topics, and produce learning content

Excellent problem solving and analytical skills with an aptitude for learning new technologies

Additional Qualifications

5+ years of professional work experience in an analytics company

A Master's degree or Ph.D. in data science, engineering, statistics, computer science, or a related field

Experience with content production tools such as Learning Management Systems (Skilljar), version control (Git), markup language (reStructuredText) and documentation generator (Sphinx)
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Experience with programming languages such as Python or R

About Dataiku :

Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. By making the use of data and AI an everyday behavior, Dataiku unlocks the creativity within individual employees to power collective success at companies of all sizes and across all industries. Don't get us wrong : we are a tech company building software. Our culture is even pretty geeky ! But our driving force is and will always remain people, starting with ours. We consider our employees to BE our most precious asset, and we are committed to ensuring that each of them gets the most rewarding, enjoyable, and memorable work experience with us. Fly over to Instagram to learn more about our #dataikulife.

Our practices are rooted in the idea that everyone should BE treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to BE an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at : ****@****.**

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