Salesforce Business Analyst - French Speaking

Contenu de l'offre Salesforce Business Analyst - French Speaking chez Titanium Technologies

We are seeking someone with excellent technical and communication skills who will work directly with customers and stakeholders to understand their needs and requirements.

The Senior Business Analyst is then responsible for implementing, administering, and enhancing the system based on each client’s individual needs.

People skills definitely needed. In addition to the responsibilities listed below, this person will promote adoption, track new releases, keep current on AppExchange solutions, provide training and more.

RESPONSIBILITIES:

Manage our customers’ Salesforce instance using the standard aspects of the Salesforce Setup menu.Create and manage custom objects, fields, formulas, analytic snapshots and report types.Coordinate with third party Apps and integration companies.Develop and maintain custom reports and dashboards.Develop and maintain validation rules and custom workflow.Complete bulk imports and exports of data.Develop training plans, materials and documentation for customers, keep materials up-to-date, and coordinate ongoing training sessions.Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve.Recommend best practices to customers.Prepare business documentationProject managementCoordinate with developers on projectsMeeting with customers (in person and over the phone).Monitor ongoing status and progress updatesAssist in company marketing efforts.High precision with requirement gathering and documentationExperience with Agile methodology is a plusStrives in fast paced environment

TECHNICAL REQUIREMENTS:

Minimum 2 years’ experience with Salesforce.com administration.

Demonstrated expertise and experience with various CRM applications and relational database applications.Familiarity with direct marketing strategy, analytics, database structures and technologies is a plus.General Knowledge of Microsoft Excel.Demonstrated analytical skills and comfort with data, metrics and statistical methods.Project management experience

GENERAL REQUIREMENTS:

Flexibility to meet continuously changing priorities and challenges.Needs to possess excellent communication and people skillsAbility to multi-task, meet deadlines and stay calm under pressure.

Job Type: Contract

Salary: 400.00€ to 600.00€ /day

Required experience:

Salesforce: 2 years