SEA and Google Ads Senior Consultant – French Speaker CDI

Description de la société :

About Webhelp

Webhelp is a French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.

Join us at Webhelp, and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.

What you’ll be doing at Webhelp

As an Italian-Speaking Customer Advisor for Technical Project, you will:

Assist customers throughout the buying process, providing guidance and solutions to meet their requirements.
Handle inbound calls and emails with professionalism and enthusiasm.
Quickly assess customer situations and provide on-the-spot advice or solutions.
Create an outstanding buying experience for customers, getting them excited about our products.
We’ll be a great match if you:

Have a high level of Italian (C1) and are fluent in English (B1)
Are able to to work independently and handle stressful situations effectively.
Have a positive and dedicated attitude towards customer satisfaction
Are familiar with Apple products or Mac knowledge is a significant advantage Are outgoing and confident in inbound/outbound phone sales with a great phone manner
If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

What we offer you:

Strong compensation package (14 monthly payments per year plus bonus)
Monthly meal allowance paid in voucher card (net)
Private Health Insurance from day 1
Personal and career development programs and mentoring to develop skills
Possibility to participate in a growing multicultural Project
Flexible Schedule
Work in a diverse environment with people from over 75 nationalities
Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
We promote inter-company mobility to work at any of our sites around the world
Workplace: Full Work From Home (for people already based in Portugal)
#webhelpitalian

Webhelp is an equal-opportunity employer.

Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.

Description du poste :

About the job role:

As a SEA and Google Ads Senior Consultant, based in Lisbon, you will join our ​new SEA team which provides the creation, management, and reporting of the sponsored links campaigns for Artefact’s clients on the search engines.

You will be attached to one of Artefact’s key accounts (top tier and global brands) and have direct interaction with this account.

As a SEA and Google Ads Senior Consultant, you will:

• Manage sponsored links strategy (mainly Google Ads) to reflect the customer's objectives, with the necessary operational recommendations
• Optimize the progress and performance of sponsored campaigns while respecting quality, costs, deadlines
• Ensure the achievement of the objectives set in collaboration with your client is your priority
• Provide advice and support to the necessary tools and new methodologies development
• Coach and guide one or two junior consultants

We offer you:

• Competitive wages (14 monthly payments per year) with performance bonus
• Health insurance (after 6 months contract)
• Opportunity to professionally grow in a unique start-up project starting from scratch
• Intensive training all year long to become an expert on the most wanted digital skills
• Flexible hours after some tenure
• Relocation package: shared accommodation and flight reimbursement
• Possibility to do Work from Home*

Life at our company:

• Work with a diverse environment with people from over 15 nationalities
• Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the world.
• New and modern offices located in Lisbon (Parque das Nações, Oriente).

Connaissances appreciées :

Nice to have

• Bidding tools knowledge (Kenshoo, Doubleclick, Marin, Adobe)
• Google Ads and Analytics certification
• Mastery of Google Data Studio

Mandatory Skills:

• SEA and Google Ads Campaign Management

Qualités et compétences:

• Previous experience in a B2B environment having daily interactions with clients
• Data-driven and love playing with figures, you have an analytical and strategic mindset
• Good and clear reporting skills, you are extremely comfortable with excel
• Excellent writing and synthesis skills

Profil recherché :

We are looking for:

• Native or Proficient in French (C2)
• Fluency in English (minimum B2)
• At least year’ Experience in Search Engine Marketing – Google Ads (Mandatory)
• Experience in managing google ads campaigns minimum 1 year with big budgets (20K/ monthly)
• Master’s degree or Bachelor’s in digital or marketing fields
• For non-EU residents, it is mandatory to have a valid work permit.